Privacy Policy

1. Introduction

"Dunn Bros SW Ltd" takes your privacy seriously. This privacy policy describes how and why we obtain, store and process data which can identify you. We may update this policy from time to time and shall indicate on the web site when changes have been made.

2. The Information we collect Information is collected from you when you register with us, or when you contribute to or use some of the advanced features on the site. The information we collect is clearly set out on the web page on which we collect it.

We collect data from users that sign up for newsletters or timed bidding on our website, or make a sales enquiry using our Contact Us or Valuations form.

We collect name, company name, email and telephone and address data in most cases. We also take payment via card but we do not store any of this information, it is held by our payment processing partner Opayo.

3. How do we use the information we collect

We collect information about you so that we can personalise your use of the site, assist your use of the site and improve the site generally.

 

We use the information to collect aggregated analytics about site usage.

We use the information to deliver marketing and event communications via email and direct mail.

 

We process personal data in accordance with the GDPR regulations as follows:

Consent – where a user has opted in to receive communications via email. Users can withdraw consent at any time by clicking on an unsubscribe link in an email.
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Legitimate Interests – where we are obliged to communicate in the course of business such as internet bidding, invoicing, renewals, subscriptions.

Legal Obligation – We are legally bound to store financial information for the applicable period that is dictated by UK law.
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4. Who we disclose it to

4.1 We will only pass on information about you as an individual (as opposed to aggregate information) to third parties to enable us to perform services requested by you or with your prior consent

4.2 If you give your consent, we will pass your contact details to third parties who may then occasionally send communications to you to provide information, offers and services that may be of interest to you.

4.3 In certain circumstances we may need to disclose information about you if you breach this privacy policy or if you breach the Terms and Conditions. We may also disclose or access your account if required to do so by law or by any Governmental body.

4.4 We will only pass on information about you as an individual (as opposed to aggregate information) to third parties overseas to enable us to perform services requested by you.

4.5 We store data for a reasonable period of time, generally in accordance with the length of commercial contract or until an unsubscribe is received. If you want your data to be removed this will be done so in a secure manner.

Your rights in relation to personal data
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Under the GDPR, we respect the right of data subjects to access and control their personal data

Below we have outlined your rights:

Access to personal information
Correction and deletion
Withdrawal of consent (if processing data on condition of consent)
Data portability
Restriction of processing and objection
‍Lodging a complaint with the Information Commissioner’s Office
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If you wish to exercise your right(s) please contact us by emailing sales@dunnbrosauctions.co.uk

5. Data Protection
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The following 3rd parties also act as data processors on behalf of our clients and they have agreed GDPR policies in place that apply to both us and our clients:

- Bidpath

- Sage OPAYO

- Third Party Service providers working on our behalf –We can pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. However, the information disclosed is only the necessary information required to complete the task and we have a contract in place requiring them to keep your information secure and not to use for their own marketing purposes.

5.1. We will not sell or rent your information to third parties or share your information with third parties for marketing purposes. 

6. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Contacting the Web Site:

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact us at the address below:

Dunn Bros SW Ltd

Thornfalcon Works

Henlade

Taunton

Somerset

TA3 5DN